For a variety of reasons a refund for your item can be needed. Few things that should be followed to make a refund request:
If you bought product on Envato Market
Since Envato has transparent refund policy, it will make your experience as smooth as possible. Envato Market Refund Rules outlines the situations in which authors are expected to give a refund.
If you bought product on Upwork
Having purchased an item on Upwork you can get refund for it following its instructions.
If any questions appear referring to Fruitful products – feel free to contact us.